- Hello
- Good
afternoon sir. How can I help you?
- I have a reservation in the name of Mr. Padró
- Let me
check. That’s right. You have reserved a double room, am I right?
- Correct sir,
- Your room
is number 10 on the fourth floor of the hotel. Allright? And remember that
reception is not on the ground floor but on the first floor.
- Yes, my room is located in which floor?
- Mr. Padró
you room is on the fourth floor.
- Sorry, but what was my room number, please?
- Your room
number is 10.
- Ok Room 10 on the fourth floor. Where is the
chill-out room and the restaurant?
- They are
downstairs on the ground floor. And the pub is underneath, on the basement
floor.
- Ok, thanks for everything.
- Don’t
mention it. Oh Mr. Padró!
- Yes?
- Here is
your key room. Don’t forget it! And
remember if you have any problem you can phone us twenty for hours a day, or
come here and we’ll try to solve anything you need, allright?
- Ok.Thank you very much indeed. Oh, another question
have you got wi-fi here in the hotel?
- Yes, of
course, but you need to know the password.
- OK, I see. Which is the password?
- It is
that one printed on that piece of paper near the window.
- Ok. I’ll copy in my mobile phone so I’ll have
Internet to surf my email, twitter, and
so on. Thank you very much, again.
- You are
welcome sir. Have a good stay.
- Thank you, good bye.
- Bye.