At the hotel by Júlia Ciurana and Clara Perera

At the hotel by: Júlia Ciurana and Clara Perera

POWTOON

AT THE HOTEL:
Julia: She goes into the hotel
Clara:Hello, good afternoon!
Júlia: Hello!
Clara: Can I help you? Did you make a reservation here?
Júlia:Yes, from today, thursday 10th, to sunday 17th. A bedroom for two peoples, in the name of Júllia Ciurana.
Clara: Okey! One moment, Iwill check in the computer!
It's true, you have a reservation here, do you want the key now or later?
Júlia: Now please, I want to leave the sueatcase for later visit the city and after that come here to have dinner.
Clara: Okey perfect, so here you have the key. The number of the room is 226 at the second floor.
Júlia: Thank you Clara!
Clara:Oh, how you know my name?
Júlia: Because you have your name written in your jacket.
Clara: Oh good observer!
Júlia: Ah at the last thing, before left, have you got a map of the city please? I don't know anithing of the city.
Clara: Yes, look on your right, there are some maps.
Júlia: Okey, thamk you!
Clara: Your welcome, godbye and enjoy your stay.
Júlia: Thanks!

Júlia takes the lift

At the room

(Júlia takes the phone to call to the recepcion)

Júlia: Hello! Sorry, I need some hangers to put my clothes.
Clara: Oh sorry, we are going to give you in a minute.
Júlia: Okey. thank you and sorry for the inconvenience
Clara: No problem!

SIX DAYS LATER

Check out

Júlia: Hello! This is my last day, I have to com back home today, I'm really sad!
Clara: Oh! Hello Júlia! I'm sad too!
Júlia: How much does it cost?
Clara: You slept here 5 nights, and you had dinner her every day and also you had breakfast so the price is 224.
And one more thing Júlia, did you take some extra things that I didn't say before?
Júlia: Yes, I took a bottle of water from the fridge!
Clara: Okey so the final price is 226 euros.
Júlia: Okey, so here you are.
Clara: Thank you so much.
Júlia: Your welcome
Clara: Enjoy the rest of the trip! See you soon.
Júlia: Okey! Good bye!

At the Hotel by Hervé Claret and Biel Farran

AT THE HOTEL
by Hervé and Biel

HERE THE POWTOON

HERE THE VIDEO

Biel: - Hi!
Hervé: - Good morning can i help you?
Biel: -  Yes, I have a reservation for today 
Hervé: - Okey, what's your name?
Biel: - My name is Biel Farran Serra
Hervé: - Ok, wait ... your room is 306
Biel: - Ok bye
Hervé: - Wait the room key
Biel: - I thank you
Hervé: - You are welcome

30 minutes later

Biel: - Hi
Hervé: - Hello what do you want?
Biel: - At what time can I go breakfast
Hervé: - The breakfast open at 7:00 am and close at 10:00am
Biel: - Okey, and lunch
Hervé: - Lunch opens at 13:00 and close at 15:00
Biel: - Okey and dinner
Hervé: - Dinner opens at 20:00 an closes at 22:00
Biel: - Ok thanks for all, bye

At The Room

Hervé: -  *toc toc toc* Service room
Biel: - Hello can you come 30minutes later
Hervé: - Ok, if you have a problem come to reception
Biel: - Ok thanks you

At reception

Hervé: -  Hello. What do you want?
BIel: - Hi, do you have  a map for me
Hervé: - Yes, here you have
BIel: - Can you put the more interesting things in the city
Hervé: -  Ok here you have the Palace open ats 10:00 am and close at 14:00
BIel: - Okey its very expensive?
Hervé: -  No, its free
BIel: - Okey thanks you for all

At the Hotel by by Berent & Oriol Armengol

AT THE HOTEL
At the hotel

https://www.powtoon.com/c/e3rN4Hd4VUy/1/m

(in the house)

- Hello,

-Hello, can i help you?

-Yes, I would like to book a room 

-Ok, how many days are you staying with us?

-For a long weekend

-Ok, so for 4 days

-Yes, exactly

-Ok, how many people are staying with you?

-We are going to stay me and my friend, for a holiday escape.

-Ohh, sweet. Do you want a smoking or non-smoking room?

-Non smooking room, please

-Ok. What’s your name?

-Pau Berent

-Ok.Bye, see you soon

-Bye

(At the hotel)

-Welcome to the Hotel Marimar. How can I help you?

-I have done a reservation

-Ok, what’s your name?

-My name is Berent, Pau Berent

-How do you spell that?

-P-A-U B-E-R-E-N-T

-Ok.

-Ok, you have booked a room for 3, right?

-No I booked for 2

-So there is a problem. One moment please.

-Ok don’t worry

-Ok, the problem is solved, your room is 478 is on the third floor.

-Perfect

-Are in the room some toiletries?

Yes, is all included

-Ok Is the breakfast included??

Yes, the breakfast is in the second floor from 7 to 9.30.

-Do you have a laundry service?

-It isn't included but you can add It or you want.

-Yes please

-Ok, so that's it.

-Perfect, the luggages are on the taxi.

-Ok, we will bring it in a moment.

-Thank you.

-Your welcome.

At the hotel by Marc Cami and Aitor Lahuerta

AT THE HOTEL

.

Aitor: Welcome to the Big Hotel Of Londres. How may I help you?

Marc: Hello I have a reservation

Aitor: What room wath your reservise and waths your name

Marc:  I book the suite and my name is Mr. Cami  C-A-M-I

Aitor: Oh great. Let me see is here, he your are your key, If you lost the key is 5$ more.

Marc: Ok 1 think more I have toiletries in the room

Aitor: Oh yeah and a big Tv

Marc: Thanks

Aitor: Perfect, how many nights would you like to stay?

Marc:  I wold like 2 nights

Aitor: Ok great your room is in the 2 flor the room 23

Marc Ok thanks.
I want the  everything included ( meals, drinks...)

Aitor: Ok. It will cost... 100$ for night and I will give you.

Marc: How much  do the two days cost ?I
Aitor: 300$

Marc: Ok, I wold pay with card

Aitor Ok great day

At the hotel by Daniel Reñe and Roger Gallart

At the Hotel

Roger: Hi can I help you?
Dani: Yes, I have a resevation.
Roger: Ok. At what name do you have it?
Dani: I have it in name of Daniel
Roger: Ok. Can you spell it?
Dani: D A N I E L
Roger: Ok. You reserved a single room. Your room number is 432
Dani: Ok. The card please.
Roger: Here you are.
Dani: Do you have any map of the city?
Roger: Yes here you are
Dani: Ok. Thank you good bye.

Roger: Hey, hey, hey... Come here. If you need something else call me with the phone in the room.
Dani: Ok. Good bye.


- - - - - - - - -TWO HOURS LATER - - - - - - - - - - - - -

Dani: Hello. Can you bring me the diner please?
Roger: Yes I'm coming.

Roger: Hi. Here you are.
Dani: Thank you
Roger: Bye.

- - - - - - - - - - - - - 4 TO 6 DAYS LATER - - - - - - - - - - - - - -

Dani: Hello the acount please.
Roger: Ok. wait aminute. It's 1.000€
Dani: Ok. Here you are.
Roger: Ok. Good fly.
Dani: Thank you.



By Roger and Dani.

At the hotel by Carla Pifarré & Dúnia Navarlaz

DIALOGUE AT THE HOTEL

VIDEO:

POWTOON:

RECEPTION:

C: Hello, how can I help you? 

D: Good Morning! Do you have any free rooms?

C: Yes, obviously.

D: Good, I want to book a room for two nights for this weekend and with the breakfast included, please.

C: Okey, so no lunch and no dinner. Do you want a single room?

D: Yes, sure.

C: And do you want a smoking room?

D. Non smoking, please.

C: Okey, do you want anything else?

D: No thanks, that's all.

C: Which name do you want for the reservation?

D: Dúnia please.

C: Okey, it costs 56 euros.

D: Can I pay with credit card?

C: Yes, put the credit card here

D: Okey..........

C: Perfect, so here it is your room key, and the number is 247.

Have a good stance.

D: bye!

NEXT DAY:

D: hi.............. Carla, I have a problem.
C: Good Morning, what's the problem?
D: My TV doesn't work, when I turn it on, the screen, goes black.
C: oh! Sorry, I will call the service. If you want to watch the TV you can go to the living room.
D: Fine, but I think I will prefer going sightseeing. So, can you give me any guidebook?
C: Sure! You can go to this place, it's very nice, or to this art museum, and for your lunch, you can go to eat in this restaurant. or if you prefer you can go to mcdonals, is near here.
D: Ok, thanks, see you later!

THE LAST DAY:

C: hello Dúnia, you leave now?
D: yes, a taxi it's waiting for me
C: okey, i hope that your stance here was good
D: yes this hotel is very nice
C: your taxi is calling you, i hope see you another time
D: me too, byee!

At The Hotel by Emma Cortada and Gina Mateus

AT THE HOTEL
POWTOON

NORMAL VIDEO

   

Emma: Hello! I would like to book a room please

Gina: Of course! Where do you want to go?

Emma: To las bahamas please

Gina: Okay, do you want a single or a double room?

Emma: I am going to go with some friends so two double rooms

Gina: When are you going to come?

Emma: The 17th of July and we are going to leave the 28th

Gina: Perfect! Say me your DNI number please
Emma: Okay but...why?
Gina: I need to write the number and sent it to the hotel because the receptor needs to know who you are
Emma: Okay, is 1743082V
Gina: What hour will you come?
Emma: We don't know exactly because there is more than one month left but when I know I will send you an email, okay?
Gina: Okay, do you know the email address?
Emma: I think so, it is bahamashotel@gmail.com, right?
Gina: Yes

Emma: How much will it cost?

Gina: 2440€ the flights and 7040€ the hotel.
Emma: Oh okay, thank you

ONE MONTH LATER...


Emma: Hi, I made a reservation for today
Gina: Yes, what is your name?
Emma: Emma
Gina: And your DNI number?
Emma: 1743082V
Gina: Perfect. Two double non smoking rooms with bathroom and a balcony, right?
Emma: Yes, perfect! One question, there is some shampoo or gel in the bathroom?
Gina: Yes, there is one bottle of shampoo and one bottle of gel in each room. And also some towels.
Emma: Can you say me the timetable of the meals please?
Gina: Of course, the breakfast starts at 6:00 o'clock and at 11:00 o'clock finishes and dinner starts at 20:00 o'clock and finishes at 12:00 p.m.
Emma: Okay
Gina: Here you are, the key of the room, the number is 521 and a map of las bahamas if you want. Have a great time!
Emma: Thank you, bye

At the hotel: Ivet Baraza and Núria Rubio

AT THE HOTEL

CHECKING IN

I: Good morning.

N: Good morning. My name is Núria Rubio and I would like to check in, please.

I: Right, Ms. Rubio. Do you have a reservation?

N: Yes, I do.

I: We don’t have a reservation for anyone named Rubio...

N: Are you sure? I made it about two weeks ago.

I: Oh, I’m sorry. Here it is. Núria Rubio,  from Les Borges Blanques.

N: Yes, that’s right.

I: You’re requested a non-smoking room.

N: Yes. Do you have any one?

I: Of course. The room has a king-size bed and a safety deposit box.

N: Good. When we do the check out? Do you accept credit cards?

I:Twelve noon.  Yes, we do. Which one do you have?

N: American Express.

I: Yes, that’s fine. If you want me to give me the card details we can charge the amount in your account at the end of your stay.

N: Ok. Here it is my credit card.

I: Thank you very much for your help. Here’s your key. You’ll be in room 224 on the second floor.

N: Thank you very much.

I: You are welcome. Have a good stay.

ROOM SERVICE

I: Room service?

N: Good morning. This is room 224. I’d like some breakfast, please.

I: Right. What can I do for you?

N: I’d like some grapefruit juice, marmalade, two scrambled eggs with two sausages, toast, and a pot of black coffee, please. How long will it take?

I: Just a few minutes, Mrs. Rubio

N: Great. Thank you.

CHECKING OUT

I: Good morning. Can I help you?

N: Yes, I’d like to check out now. My name’s Rubio room 224. Here’s the key.

I: One moment, please. Here’s your bill. Would you like to check and see if the amount is correct?

N: What’s the ten pounds for?

I: That’s for the phone calls you made from your room.

N: Can I pay everything  by credit card?

I: Yes, of course.

N: Here you are. I wonder if you could book me a taxi to the airport?

I: Yes. What time is your flight?

N: The flight takes off at 8:00 p.m.

I: The taxi will be waiting outside in five minutes. Here is your receipt, Mrs. Rubio. Thank you. Have a good trip.

N: Thank you. Good bye

At the hotel by Ariadna Farrerons, Naira Simó & Rosanna Gelonch

At the hotel

Phone convesation:

R: Big Luxe, hello how can I help you?

N: We wont a suite for 2 people 

R: Okey, we have 2 options. The first option includes all the meaals, And the other option includes allthe meals and in the toilet there is an spa but it costs a hundred euros more.
N: Okey, don't worry we would like the second option. 

R: Okey 

N We want to reserve for th 21 st of July to 25 th.

R: Okey, perfect! Bye! What name do you want the resravtion?

N: It's Naira Simó 

R: Okey perfect! Bye! 

N: Bye! 

Checking in:

A: Hello!

R: Good Morning. How can I help you?

A: I have a reservation to the name of Naira.

R: Right. One moment. Yes, Naira Simó, a suite with an spa for 4 nights?

A: That's right.

R: Can you  spell your name please ?

N: N-A-I-R-A

R: Okey, thank you 

R: Could you like to py now or when you leave 

A: When we live we pay.

R; Okey, You have the room 346 

A: Okey. 

R: Here you are the card key 

A: Perfect!

R: Have a good day 

Hotel complaints 1:

R: Reception, can I help you?

N: Yes, I'm Naira Simó...

R: Yes, we have a problem in the toilet it makes some strange noise 

R: Okey, one moment I'll send him up immediatl.

N: Perfect thank you

Hotel complaints 2:

A: Hello, I'm the people of the room 346.

R: Okey, what is the problem?

A: We have hungry, can you bring some food, please?Because we don't have anything in the fridge.

R: Okey wait a moment, now I will bring your food 

R: What do you want?

A: We want an apple cake and a orange juice please. 

R: Okey, wait a moment please. 

Checking out of a hotel:

A: Hello, good morning, we have to pay.

R: How will you be paying? 

A: By visa card.

R: Okey is your bill. It is 1000€ for each.

A: Okey 

R: Have a nice day, thank you for the hotel Big Luxe