At the hotel - By Tània Camí and Ariadna Feliu

Tània: Welcome to the Say One Thing Hotel. How may I help you?

Ariadna: I'd like a room please.

Tània: Would you prefer a single or a double or a suite?

Ariadna: A suite please. How much is that?

Tània: It's $2500 a night, how many nights will you staying?

Ariadna: I'll be staying for two nights.

Tània: Ok. Two nights comes to $5000 plus tax. May I have your name please?

Ariadna: It's Ariadna Feliu.

Tània: And how do you spell that madame?

Ariadna: It's A-R-I-A-D-N-A F-E-L-I-U.

Tània: Okey. How would you like to pay for the room?

Ariadna: By credit card. Mmmm what time is the check out?

Tània: It's at 11:00 am and your room number is 503. Is there anything else you'd like you do?

Ariadna: Yes, is there any pool here?

Tània: Yes, it's on first floor.

Ariadna: Thank you. What is the wifi password?

Tània: Aristania16

Ariadna: Oh nice. Thanks.

Tània: Enjoy your stay.

Going to Restaurants - Food

Going to Restaurants

A Role-play for Ordering Food

Target Language:

Waiter: Welcome to Antico's. Here are your menus. Today's special is grilled salmon. I'll be back to take your order in a minute.

. . .

Waiter: Are you ready to order?

Customer 1: I'd like the seafood spaghetti.

Waiter: And you?

Customer 2: I'll have a hamburger and fries.

Waiter: Would you like anything to drink?

Customer 1: I'll have a coke, please.

Waiter: And for you?

Customer 2: Just water, please.

Waiter: OK. So that's one seafood spaghetti, one hamburger and fries, one coke, and one water. I'll take your menus.

. . .

Waiter: Here is your food. Enjoy your meal.

. . .

Waiter: How was everything?

Customers 2: Delicious, thanks.

Waiter: Would you like anything for dessert?

Customer 1: No, just the bill please.

RESTAURANTS AND FOOD

Restaurant Cloze

Fill in the blanks with words from the box:

appetizer bar breakfast brunch buffet

chef cook dessert dinner dishwasher

fancy fast-food lunch non-smoking salad

smoking soup tip waiter

People Who Work in a Restaurant:

The person who serves your food is called a ___________________. The person who cooks your food is called a ____________________ if it is a cheap restaurant or a _____________________ if it is an expensive restaurant. A ___________________ is somebody who washes dishes. If the food and service is good, people usually leave a __________________.

Meals and the Time of Day:

Most people eat ____________________ after they wake up. Around noon people have their midday meal, or _____________________. And ___________________ is the meal that people eat in the evening. However, sometimes, especially on Sunday, people like to sleep in, so instead of having breakfast, they eat a meal between breakfast and lunch called ______________________.

Parts of a Meal:

At lunch or dinner sometimes people order a snack before the meal called an ________________________. A __________________ or a ___________________ is often served alongside the main meal. After dinner, people sometimes treat themselves to ___________________.

Types of Restaurants: It’s nice to eat at a ___________________ restaurant, But that can be expensive. Sometimes, if you are short on time or short on money, you might go to a ______________________ restaurant because the food is cheaper and served faster. Some restaurants have a ________________________, which means you take a plate up to a table loaded with food and you can put as much food as you want on your plate. Other restaurants have a ___________________ where you can get an alcoholic drink while you are waiting for your table. Most restaurants these days have a _________________ and a _________________ section.

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Surveys on Eating

Survey on Breakfast (1) Did you have breakfast this morning? (2) What do you usually have for breakfast? (3) Who do you eat breakfast with?		Survey on Lunch (1) Where do you usually have lunch? (2) What do you typically have for lunch? (3) Who do you eat lunch with?		Survey on Dinners (1) Where do you usually have dinner? (2) What time do you usually eat dinner? (3) What did you have for dinner yesterday?
Survey on Fast-food (1) Do you go to fast-food restaurants often? (2) What is your favorite fast-food restaurant? (3) Do you prefer fast-food or your mom’s cooking?		Survey on Restaurants (1) How often do you eat at restaurants? (2) What is your favorite restaurant? (3) Do you usually leave a tip?		Survey on Ordering Food (1) How often do you order food at your home? (2) Do you ever order pizza? (3) Do you ever order Chinese food?
Survey on Favorite Food (1) What is your favorite food? (2) How often do you eat it? (3) What is your least favorite food?		Survey on Cooking (1) Who cooks in your family? (2) Who is a better cook your mom or your dad? (3) What do you know how to cook well?		Survey on Spicy Food (1) Do you enjoy spicy food? (2) What is the hottest food you’ve eaten? (3)Have you ever had food that was so hot you couldn’t eat it?

At the Hotel Diana Fagadar Maria Marti and Oana Danis

Maria: Welcome to the Sandwoman Hotel. How may I help you?

Oana and Diana: I'd like a room, please?

Maria: Would you prefer a single or a double?

Oana and Diana: A double please. How much is that?

Maria: It's $65,00 a night. How many nights will you be staying?

Oana and Diana: I will be staying for two nights.

Maria: Ok. Two nights comes to $130.00. May I have your name please?

Oana and Diana: I'ts Oana Danis and David Danis.

Maria: And how do you spell that, madame?

Oana and Diana: It's O-A-N-A and D-A-V-I-D.

Maria: So that's, How would you like to pay for the room?

Oana and Diana: I'll pay with cash

Maria: Do you will pay with cash?

Oana and Diana: Great. I'll pay with cash then. What time is checkout?

Maria: Checkout is at 11:00 A.M. Your rom number is 102. Is there anything to declare else you would like to know?

Oana and Diana: Is there a pool here?

Maria: No, there isn't.

Oana and Diana: And how about a restaurant?

Maria: The restaurant is on the 1st floor.

Oana and Diana: Great. What time does the restaurnats close?

Maria: They both close at 10:00 P.M.

Oana and Diana: 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:00 A.M.

Maria: Sure. No problem. Wake-up call for 6:00 A.M. Enjoy your stay

Oana and Diana: Ok, thanks.

At the hotel by Judith Malagón & Patricía Tió

At the hotel 

F: Welcome to the Beachside Inn. How may I help you?

G: I'd like a room, please?

F: Would you prefer a single or a double?

G: A double, please. How much is that?

F: It's $165.00 a night. How many nights will you be staying?

G: For two nights.

F: Ok. Two night comes to $330.00 plus tax. May I have your name please?

G: It's Malagón. Judith Malagón.

F: And how do you spell that, madame?

G: It's M-A-L-A-G-Ó-N

F: So that's M-A-L-A-G-Ó-N. How would you like to pay for the room?

G: Do you take credit card?

F: Yes, we do. We take credit card, VISA, Mastercard, and American Express.

G: Great. I'll pay with credit card then. What time is checkout?

F: Checkout is at 11 o'clock. Your room number is 604. Is there anything else you would like to know?

G: Yes. Is there a pool here?

F: Yes, there is. It's on the 5th floor. But you have to bring the towel from your room.

G: And how about a restaurant?

F: There are restaurants on the 1rt floor and 3rd floor and there's a café next to the lobby.

G: Great. What time does the restaurants close? 

F: They both close at 10:00 P.M.

G: 10 PM? Thanks. Oh! You don't want a wake-up call.

F: Sure. No problem. Enjoy your stay.

G: Thanks.

F: Your welcome.

At the hotel bt Andrea Malagón & Hui Lun Cuadrat

Andrea Malagón & Hui Lun Cuadrat

Front desk / Guest

F (H): Welcome to Ricachilton, my name is Hui Lun. How may I help you?

G (A): I'd like a room please.

F: Would you prefer a single, a double or a Vip?

G: A Vip

F: It's $300.00, including breakfast, lunch and dinner. for one day. How many days will you be staying?

G: I'll be staying 5 days.

F: OK. Five days comes to $1'500.00 plus tax. May I have your name please?

G: It's Andrea Malagón.

F:  A - N -D -R- E...

G: ... -A     M - A - L -A -G -Ó - N

F: How would you like to pay for the room?

G: Do you take American Express?

F: Yes we do. We take American Exress, Mastercard and VISA?

G: Great. I'll pay with American Express then. What tine is checkout?

F: Checkout is at 8 o' clock. Your room number is 222. Is there anything else you would like to know?

G: Is there a jacuzzi here?

F: Yes there is. It´s on the 5th floor. But you have to bring the towel from your room.

G: And how about a restaurant?

F: There are restaurants on the 2nd and 7th floor and there's a gym next to the lobby. 

G: Great. What time does the restaurants and gym close?

F: They both close at 23:00 P.M.

G: Thanks. And can they bring me the breakfast at 8.00 A.M.?

F: Sure. No problem. Bring the breakfast at 8:00 A.M. Enjoy your stay.

At the hotel by Pol Riber, Pau Domenech i Bernat Capdevila

Hotel 1

-welcome to the Hitton hotel. How may I help you?

-I’d like a room please

-Would you prefer a single or a double or a suite?

-A suite please. How much is that?
-It’s $220.0 a night, how many nights will you staying?
-I’ll be staying just for tonight.

-OK. One night comes to $220.0 plus tax. May I have your name please?

-It’s Pau Domènech

-And how do you spell that sir?

-It’s D-O-M-È-N-E-C-H

-So that’s  D-O-M-È-N-E-C-H how would you like to pay for the room?

-By cash, erm what time is the check out?

-It’s at 10.00am your room number is 2101. Is there anything else you’d like to do?

-Yes, is there any pool here?

-Sure, it’s on the 4th floor, and the restaurant, there is one on the 1st floor and another on the 3rd floor.

-well thank you, I’ll be in the room at 19pm, and I’d like to you call me at 6.30am

-OK, any problem sir.

Hotel 2

-welcome to the Star hotel. How may I help you?

-I’d like a room please

-Would you prefer a single or a double or a suite?

-A suite please. How much is that?
-It’s $230.0 a night, how many nights will you staying?
-I’ll be staying for two days.

-OK. Two nights comes to $460.0 plus tax. May I have your name please?

-It’s Pol Ribera

-And how do you spell that sir?

-It’s P-O-L

-So that’s P-O-L how would you like to pay for the room?

-By CREDIT CARD, erm what time is the check out?

-It’s at 10.00am your room number is 455. Is there anything else you’d like to do?

-No

-Ok, for your information, there’s pool on the 5th floor, and the restaurants, are one on the 1st floor and other on the 3rd floor.

-well thank you, I’ll be in the room at 19pm, and I’d like to you call me at 6.30am

-OK, any problem sir.

At the hotel by: Meritxell Triquell & Abril Mañero

Meritxell: Welcome to the The Wyatt. How may I help you?

Abril: I'd like a room, please?

Meritxell: Would you prefer a single or a suite?

Abril: A suite, please. How much is that?

Meritxell: It's $190.00 a night. How many nights will you be staying?

Abril: I will be staying for two nights.

Meritxell: Ok. Two nights comes to $380.00 plus tax. May I have your name please?

Abril: I'ts Abril Mañero Perelló.

Meritxell: And how do you spell that, madame?

Abril: It's A-B-R-I-L.

Meritxell: So that's A-B-R-I-L, How would you like to pay for the room?

Abril: I'll pay with cash

Meritxell: Do you will pay in cash?

Abril: Great. I'll pay in cash then. What time is checkout?

Meritxell: Checkout is at 10:30. Your room number is 1401. Is there anything else to declare that you would like to know?

Abril: Is there a pool here?

Meritxell: Yes, there is. It's on the 4th floor. But you have to bring the towel from your room.  

Abril: And how about a restaurant?

Meritxell: There are restaurants on the 2nd and 3rd floor.

Abril: Great. What time does the restaurants close?

Meritxell: They both close at 10:00 P.M.

Abril: 10 P.M.? Thanks. Oh! And can I get a wake-up call for 8:00 A.M.?

Meritxell: Sure. No problem. Wake-up call for 8:00 A.M. Enjoy your stay

Abril: Ok, thanks.

At the hotel

Mixed Up Conversation: At the Front Desk of a Hotel

Below is a mixed up conversation. Rearrange the conversation so that it makes sense. Also circle an F if the front desk is saying the line or a G if the guest is saying the line. F = Front Desk    G = Guest

______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______

(F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G) (F) (G)

Would you prefer a single or a double? 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M. And how about a restaurant? Great. What time does the restaurants close? It’s $145.00 a night. How many nights will you be staying? It’s D-A-V-I-E-S. I’d like a room, please? Great. I’ll pay with VISA then. What time is checkout? And how do you spell that, sir? So that’s D-A-V-I-E-S. How would you like to pay for the room? Do you take VISA? There are restaurants on the 1st and 3rd floor and there’s a café next to the lobby. Yes, we do. We take VISA, Mastercard, and American Express. A double, please. How much is that? Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know? Yes, there is. It’s on the 2nd floor. But you have to bring the towel from your room. OK. One night comes to $145.00 plus tax. May I have your name please? Is there a pool here? Welcome to the Beachside Inn. How may I help you? They both close at 10:00 P.M. Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay. Just tonight. It’s Davies. Robertson Davies.

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Role-play Prompts: Hotel Guests

You are traveling alone. You would like a single room. You would like to pay with cash. You will be staying 2 nights. You would like a wake-up call for 7:00 A.M.		You are traveling alone. You would like a single room. You would like to pay with cash. You will be staying 1 night. You would like a wake-up call for 7:30 A.M.
You are traveling with your husband/wife. You would like a single room. You would like to pay with credit card. You will be staying 2 nights. You would like a wake-up call for 6:00 A.M.		You are with your brother. You would like a double room. You would like to pay with cash. You will be staying 2 nights. You would like a wake-up call for 6:00 A.M.
You are traveling with two friends. You would like a double room. You would like to pay with credit card. You will be staying 1 night. You would like a wake-up call for 6:30 A.M.		You are traveling alone. You would like a single room. You would like to pay with credit card. You will be staying 4 nights. You don’t want a wake-up call.
You are traveling with your family (3 kids and spouse). You would like a suite (or a double if there are no suites available). You would like to pay with credit card. You will be staying 2 nights. You don’t want a wake-up call		You are alone. You would like a suite. You would like to pay with cash. You will be staying 1 night. You would like a wake-up call for 7:00 A.M.

Hotel Role-play Prompts

		Price		Available Rooms			Price	Available Rooms
Single		$120.00		802, 1107, 1108		Single	$120.00	203,204,206
Double		$160.00		708, 710, 904		Double	$165.00	604, 605, 708
Suite		$220.00		1201		Suite	$230.00	None
Pool Restaurants Checkout Laundry Service		4th floor 2nd floor 3rd floor 10:00A.M. Yes				Pool Restaurants Checkout Laundry Service	5th floor 1st floor 3rd floor 11:00A.M. Yes
	Price		Available Rooms				Price	Available Rooms
Single	$110.00		708, 710, 904			Single	$95.00	604, 605, 708
Double	$145.00		802, 1107, 1108			Double	$125.00	203,204,206
Suite	$190.00		1401			Suite	$150.00	501
Pool Restaurants Checkout Laundry Service	4th floor 2nd floor 3rd floor 10:30A.M. Yes					Pool Restaurants Checkout Laundry Service	2nd floor 1st floor 3rd floor 10:00A.M. Yes

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Hotel Role-play Prompts

		Price		Available Rooms			Price	Available Rooms
Single		$40.00		201, 203		Single	$25.00	102, 103, 104
Double		$60.00		102, 103, 104		Double	$35.00	201, 203
Suite		NA		NA		Suite	NA	NA
Pool Restaurants Checkout Laundry Service		In back of the motel 2nd floor 12:00 noon Yes				Pool Restaurants Checkout Laundry Service	In front of the motel 2nd floor 10:00A.M. No
	Price		Available Rooms				Price	Available Rooms
Single	$45.00		201, 203			Single	$125.00	102, 103, 104
Double	$65.00		102, 103, 104			Double	$165.00	201, 203
Suite	NA		NA			Suite	$210.00	501
Pool Restaurants Checkout Laundry Service	No. 1st Floor 11:00A.M. No					Pool Restaurants Checkout Laundry Service	No No 11:30A.M. Yes

		Hotel Role-play Front Desk			You work at the front desk of a hotel. As guests come in write down their information in the table below:					Important Questions:
		Hint: Ask the questions on the right side of this worksheet:
		Sample Conversation Hotel Role-play Guest You are a traveler who would like a room at a hotel. Go from hotel to hotel and book a room in each. Important Phrases: Front Desk: Welcome to the Wyatt Hotel. How may I help you? Traveler: I’d like a room please? Front Desk: Would you like a single or a double? Traveler: I’d like a double, please? Front Desk: May I have your name, please? Traveler: Timothy Findley. Front Desk: Could you spell that please? Traveler: F-I-N-D-L-E-Y. Front Desk: How many are in your party? Traveler: Just two. Front Desk: How many nights would you like to stay? Traveler: Just tonight. Front Desk: How will you be paying? Traveler: Is Visa OK? Front Desk: That’ll be fine. Would you like a wake-up call? Traveler: Yes, I’d like a wake-up call for 6:30. Do you have a pool? Front desk: Yes, we do. On the 2nd floor. Here’s your key. That’s room 405 on the fourth floor.