LOST LUGGAGE
-Excuse me... my bags haven't arrived.
+Can I see your ticket please?-Yes, here you are.
+Okay... so, you were on flight AI9821 from Barcelona.
-That's right.
+Can you give me a description of the bags?
-One is red and big and the other is green and small.
+Where are you staying in Rome?
-At the hotel San Francisco, it is in 11 Raphaello Street.
+Can I have your name and your number phone please?
-Yes, it's Anais Llimós and my number phone is 699382157
+Right, well phone you as soon as the bag arrives.
-Do you have any idea when they will arrive?
+Hoppefully tomorrow when the next flight arrives from Barcelona
-Fine, thank you very much.
+Your're welcome, good bye.
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