Dialogue 3:
Checking in:
Judit : hello
Núria good afternoon madam . How can I help you?
Judit: I have a reservation in the name of Judit.
Núria: Right. One moment madam. Mis.Ju…..Judit…..yes... a single room for two nights?
Judit: That’s right. With an en-suite bathroom
Núria: Yes madam. Your room is 537 Miss Judit. On the third floor. Here’s your room key, and the elevator’s is there.
Judit: OK. Thank you. Bye
Núria: Bye
Phoning reception
Núria: Reception, can I help you?
Judit: Yes, It’s Miss Judit in room 537. I have a problem because the door of bathroom doesn’t open correctly.
Núria: Oh I’m sorry madam. I’ll send some technician up immediately.
Judit: Thank you
( Knock, Knock)
Judit: Who’s there?
Núria: Room service Miss Judit.
Judit: Ah OK thank you , come in. Look this door isn’t open.
Núria: Ok I see, now tell someone to come and watch it
Judit: Oh Thank you.
Checking out of a hotel:
Judit: Hello, I’d like to check out please. I’m Miss Judit room 537.
Núria: Right, just a moment please Miss Judit, I’ll just print out the bill. And...how will you be paying?
Judit: By Visa card.
Núria: Okay, miss Judit This is the total price.
Judit: okay, here’s my Visa card.
Núria: Thanks you Miss, sign there please.
Judit: Thank you very much. Goodbye
Núria: Goodbye Miss Judit.
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