At the hotel
Checking in
- Hello
- Good morning Sir. How can I help you?
- I have a reservation in the name of Smith, Roger Smith
- Right. One moment sir. Smith...yes... a double room with bathroom for two nights?
- That’s right. With a private balcony.
- Yes sir. Could you fill out this form please?
- Of course.
...
- Here you are.
- Thank You
-CAn you give me the key?
-. yes ...Can you wait a moment
- Yes of Course
- Here you are. Your room it’s 141.
- Ok.
- Have a nice stay
- Thank you.
Checking Out
- Hello, I’d like to check out please. I’m the wife of Roger Smith...room 141
- Right, just a second. I’ll just print out the bill. And how will you be paying?
-By Visa card
- Ok. At the end...All will be £101. £71 for the room and £30 for the SPA.
- Ok. Here’s my card
- Ok, Here you are your Visa card. Thank you Mrs. If you’ll just sign there.......
thanks
- Goodbye
- Goodbye Mrs.
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