-Hello!
-Good afternoon. How can I help you?
-I have a reservation in the name of Abel
-Right. One moment please. Yes... a single room for three nigths?
-That's rigth an en-suite bathroom.
-Yes. Could you fill out this form please?
- Of course. I have a pen thank you.
- If you'd like to leave us your credit card details, we'll charge your account when you check out.
- Er... but I don't sing it now.
-No, when you check out we will fill in the amount and you sing when you leave.
-Oh I see. Yes that's... that's fine. Here you are.
- Thank you. Your room is 206 Abel.
On the second floor. Here's your room key, and the elevator's right over there.
-Thank you. Erm.. do you have a map of the city centre.
-Erm... no, but in the second shop of this street there are
- Ok, I go it
-Thank you
-You're very welcome.
AT THE HOTEL: Julia: She goes into the hotel Clara:Hello, good afternoon! Júlia: Hello! Clara: Can I help you? Did you make a reservation here? Júlia:Yes, from today, thursday 10th, to sunday 17th. A bedroom for two peoples, in the name of Júllia Ciurana. Clara: Okey! One moment, Iwill check in the computer!
It's true, you have a reservation here, do you want the key now or later? Júlia: Now please, I want to leave the sueatcase for later visit the city and after that come here to have dinner. Clara: Okey perfect, so here you have the key. The number of the room is 226 at the second floor. Júlia: Thank you Clara! Clara:Oh, how you know my name? Júlia: Because you have your name written in your jacket. Clara: Oh good observer! Júlia: Ah at the last thing, before left, have you got a map of the city please? I don't know anithing of the city. Clara: Yes, look on your right, there are some maps. Júlia: Okey, thamk you! Clara: Your welcome, godbye and enjoy your stay. Júlia: Thanks! Júlia takes the lift At the room (Júlia takes the phone to call to the recepcion) Júlia: Hello! Sorry, I need some hangers to put my clothes. Clara: Oh sorry, we are going to give you in a minute. Júlia: Okey. thank you and sorry for the inconvenience Clara: No problem! SIX DAYS LATER Check out
Júlia: Hello! This is my last day, I have to com back home today, I'm really sad! Clara: Oh! Hello Júlia! I'm sad too! Júlia: How much does it cost? Clara: You slept here 5 nights, and you had dinner her every day and also you had breakfast so the price is 224.
And one more thing Júlia, did you take some extra things that I didn't say before? Júlia: Yes, I took a bottle of water from the fridge! Clara: Okey so the final price is 226 euros. Júlia: Okey, so here you are. Clara: Thank you so much. Júlia: Your welcome Clara: Enjoy the rest of the trip! See you soon. Júlia: Okey! Good bye!
Biel: - Hi! Hervé: - Good morning can i help you? Biel: - Yes, I have a reservation for today Hervé: - Okey, what's your name? Biel: - My name is Biel Farran Serra Hervé: - Ok, wait ... your room is 306 Biel: - Ok bye Hervé: - Wait the room key Biel: - I thank you Hervé: - You are welcome
30 minutes later
Biel: - Hi Hervé: - Hello what do you want? Biel: - At what time can I go breakfast Hervé: - The breakfast open at 7:00 am and close at 10:00am Biel: - Okey, and lunch Hervé: - Lunch opens at 13:00 and close at 15:00 Biel: - Okey and dinner Hervé: - Dinner opens at 20:00 an closes at 22:00 Biel: - Ok thanks for all, bye
At The Room
Hervé: - *toc toc toc* Service room Biel: - Hello can you come 30minutes later Hervé: - Ok, if you have a problem come to reception Biel: - Ok thanks you
At reception
Hervé: - Hello. What do you want? BIel: - Hi, do you have a map for me Hervé: - Yes, here you have BIel: - Can you put the more interesting things in the city Hervé: - Ok here you have the Palace open ats 10:00 am and close at 14:00 BIel: - Okey its very expensive? Hervé: - No, its free BIel: - Okey thanks you for all
