At the Hotel: 3rd Dialogue by Clara Barrufet & Anna Gotsens

At the hotel

Checking in

-          Hello.

-          Good morning miss. How can I help you?

-          I have a reservation in the name of Clara Barrufet.

-          One moment please. Clara… Barrufet, yes, a single room for two nights?

-          That’s right.

-          Could you fill out this form please?

-          Of course.

-          Thank you. If you like to leave us your credit card details, we’ll charge your account when you check out.

-          No, thanks’.

-          OK. Your room is 146, here is your room key.

-          OK, thank you very much.

-          You’re welcome.

Phoning Reception

-          Reception, can I help you?

-          Yes, I’m Clara, could you ask room service to send up a cheese sandwich and a coke, please?

-          Of course. In what room are you staying?

-          I’m in room 146.

-          OK miss Clara, I’ll send up immediately.

-          Thank you very much.

-          You’re welcome miss.

Checking out

-          Is there anybody in the reception desk?

-          .... Sorry madam. I’m coming.   How can I help you?

-          I’d like to check out please.

-          Which room were you?

-          Room number 146 Miss Clara Barrufet.

-          Ok. I’ve got it. Do you want to pay by cash or credit card?

-          Cash, please.

-          It’s £112.

-          Ok. Here you are.

-          Right. Your change lady. Have a good trip!

-          Thank you very much. Good bye.

-          Bye.