At the hotel by Quim Picó

Hi
Hi this is the universal hotel, my name is Quim, how can I help you?

Oh yes I'm calling to make a reservation for a VIP room.

VIP room,okay... For how many people?

For 2 please, me and my husband.

Can you tell to me your identity card?

Yeah it is number 18945673R

Okay you are Mister John Welch, aren't you?

Yeah, I am.

Can you tell to me your mobile phone?

Yeah it's the 680 933 675
And your credit card where we will charge everything?
Of course, it is 9976 4356 2347 3339

Okay which day are you coming?

The 2nd of march

And when will you leave?

The 8th of march

Okay all is in order.

Thanks for your help

You are welcome.