DIALOGUE 6
+Hello!
- Hello, can I help you Miss?
+Excuse me, have you got these trousers in a medium size?
- I don't know, one moment please. Let me just have a look in the stockroom.
+Excuse
me, excuse me… I bought these shoes last Thursday, and they really hurt me. I
think they’re too big and I’d really like to change them.
- I'm sorry, but we can only change shoes that haven't been worn.
+ But that’s ridiculous. You only know that a pair of shoes isn’t appropriate by wearing them.
- I’m sorry, there’s nothing I can do. Our rules are those.
- Bye madam.
- I’m so sorry. Bye.
- I'm sorry, but we can only change shoes that haven't been worn.
+ But that’s ridiculous. You only know that a pair of shoes isn’t appropriate by wearing them.
- I’m sorry, there’s nothing I can do. Our rules are those.
- Bye madam.
- I’m so sorry. Bye.
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