At the airport; dialogue 2 by Patricia Teixidó and Núria Güell

At the phone:

+Hello, is that Iberia Airlines?

-Yes madam, how can I help you?

+I’m phoning to confirm my flight to Berlin this afternoon, at half past six.

-Can I have you name please?

+Yes, it’s Güell, G-U-E-L-L, Núria Güell.

-Wait a moment please... Yes, flight number IB 9865 to Berlín. Departing at half past six.

+Is there a delay?

-No, the flight is on time at the moment.

+Okay, thank you.

-You’re welcome.

2 hours later

At the airport: *voice in off*

For security reasons, please keep your luggage and all packages with you at all times until they are checked. Unattended baggage will be removed immediately for inspection and may be damaged or destroyed. Please, do not accept packages or bags that do not belong to you.

Check-in:

-Good morning, can I have your tickets and passport please?

+Here you are.

-Thank you. Are you checking- in one bag?

-Yes, this one here.

-Can you write your name and address at the label, please?

+Okay, here you are.

-Oh, that’s fine; here are your boarding passes. Your flight boards at gate number 12 at half past five. Just follow the signs over there on your right.

+Thank you very much.

-You’re welcome. Have a good flight... next please.