At the airport: CHECKING IN FOR A FLIGHT
Iris: Good morning can I have your tickets and passport please?
Júlia: Yes, here you are.
Iris:Thank you. How many bags are you checking?
Júlia: I'm cheking four bags.
Iris: Good, here are your boarding passes. Your flight boards at gate number 17 at 11:30. Just follow the signs over there on your right
Júlia: Ok. Gate...er..70 at 11:30.
Iris: No, gate SEVENTEEN.
Júlia: Oh, 17. I see. Thank you very much.
Iris: You're welcome, Mrs.Júlia. Have a good flight.
When Júlia arrived at the other airport in the UK.
Júlia: Excuse me, two of my bags hasn't arrived.
Iris: Can I see your ticket please? Okay..so you were on flight BA38592 from New York.
Júlia: Yes, that's right.
Iris: Can you give me a description of the bags madam?
Júlia: Yes, the bags are blue and green, and they are small.
Iris: Ok. Where are you staying in New York madam?
Júlia: At the Royal hotel. The address is 112, Central Park Street.
Iris: Can I have your name Miss?
Júlia: Yes, it's Júlia. J-Ú-L-I-A.
Iris: Right, Okay then Miss. We'll phone you a soon as the bag arrives.
Júlia: Do you have any idea when that will be?
Iris: Well, hopefully this afternoon when the next flight arrives from New York
Júlia: Fine, thank you very much.
Iris: You're welcome. Next, please.